Terms of Use

1. Eligibility

By accessing or using the FlatValley KnitCare website and services, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the platform on behalf of an organization, you represent that you have authority to bind that entity.

2. Accounts and Registration

You must create an account to access certain features such as the catalog, cart, and Fallows community tools. You agree to provide accurate information and to maintain the confidentiality of your account credentials. FlatValley KnitCare is not responsible for unauthorized access resulting from your failure to safeguard credentials.

3. Purchases and Payments

All orders placed through our catalog are subject to acceptance and availability. Prices are displayed in USD and may change without notice. Payment is processed securely at checkout. You agree to pay all charges associated with your purchase, including applicable taxes and shipping fees.

• Orders may be canceled prior to fulfillment if stock issues arise.
• Refunds are issued according to the policy described in the contact section.
• Promotional discounts cannot be combined with other offers.

4. Intellectual Property

All content on this site, including product designs, descriptions, images, and the FlatValley KnitCare brand, is owned by FlatValley KnitCare or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.

5. Acceptable Use

You agree not to misuse the website, post harmful content in Fallows, attempt unauthorized access, or upload content that infringes third-party rights. Violations may result in account termination and legal action.

6. Disclaimers

The site and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted service or error-free results. Clinical knitting guidance reflects best practices but is not a substitute for professional medical advice.

7. Limitation of Liability

To the fullest extent permitted by law, FlatValley KnitCare shall not be liable for indirect, incidental, or consequential damages arising from your use of the site or products, including loss of profits or data.